The Remote Teams & Exceeding Customer Expectations Guide is a comprehensive resource designed to help managers successfully navigate the challenges of managing a remote team while exceeding customer expectations. It covers topics such as team communication, motivation, collaboration, and customer experience. The guide includes training books, cheat sheets, action guides, self-assessments, and strategies to help you wow your customers and stand out in your industry. By following the this guide, you will be able to engage and retain your team, impress your business partners, and deliver exceptional customer experiences.
Topics Covered
Challenges and Rewards of Managing Remote Teams
Formalizing Team Communication
Motivating Team Members
Enhancing Team Collaboration to Maximize Productivity
Building Your Dream Team
Creating a Culture of Collaboration and Innovation
Building Your Team’s Value Through Learning Opportunities
Coaching Your Team to Maximun Success
Bonus!
Creating Exceptional Customer Experiences
Impressing Your Business Partners and Standing Out
Engaging and Retaining Your Team
And More!
What's Included
Training Books
Action Guides
Cheat Sheets
Team Manager Self-Assessment
Leadership Style Assessment
Innovation Mindsets Sheet
Managing Hybrid Teams Report
Bonus!
5 Strategies that Never Fail to Wow Sheet
8 Benefits of Wowing Your Customers and 7 Ways to ‘Wow’ Your Customers & Earn Their Undying Loyalty Sheet
